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Customer Success Summit 2016

Welcome to the agenda for Customer Success Summit 2016. We welcome you to explore and add the sessions you are most interested in.

11:00am PDT

TRACK 3 - Customer Success & Marketing: A Budding Romance In The Making Track 3: Aligning Customer SuccessPhil Nguyen • Nate Skinner

11:45am PDT

TRACK 3 - Building a Healthy Marriage Between Customer Success and Sales Track 3: Aligning Customer SuccessMari-Frances Bentvelzen • Whitney Hillyer

1:30pm PDT

TRACK 3 - You Have Your Survey Data, Now What? Track 3: Aligning Customer SuccessEvan Klein

1:55pm PDT

TRACK 3 - How To Get The Most Out Of Your NPS Project Track 3: Aligning Customer SuccessDavid Apple

2:20pm PDT

TRACK 3 - Walking Hand in Hand With Your Product Team to Drive Customer Success Track 3: Aligning Customer SuccessJamey Jeff

2:45pm PDT

TRACK 3 - How Self-Service Transformed Ticketmaster’s Customer Success Potential Track 3: Aligning Customer SuccessPhil Jennings

10:45am PDT

TRACK 3 - RUFing It Out With Customer Feedback, Knowing The Why Track 3: Aligning Customer SuccessSean Cramer

11:10am PDT

TRACK 3 - Why Customer Success and Marketing Should Swipe Right for Each Other Track 3: Aligning Customer SuccessDavid Cantu • Mary Kay Hyde

11:35am PDT

TRACK 3 - From Zero to Hero: Building the Internal Reputation of Customer Success Track 3: Aligning Customer SuccessJill Nicholson

12:00pm PDT

TRACK 3 - From Strategy to Action: 5 Steps to Phenomenal Customer Success Track 3: Aligning Customer SuccessTal Tsfany

1:00pm PDT

1:00- 3:00PM - Totango User Conference (for customers) Track 3: Aligning Customer SuccessOmer Gotlieb