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Welcome to the agenda for Customer Success Summit 2016. We welcome you to explore and add the sessions you are most interested in.
Tuesday, March 22 • 10:00am - 10:15am
SUCCESSTALK - Fostering an Innovation-Centered Culture to Drive Customer Success

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Fostering an Innovation-Centered Culture to Drive Customer Success

Google comes high in the ranks of innovative companies.  In this talk, Shahla Aly will describe how Google keeps up its pace of innovation by fostering an environment where it attracts great people, gives them the freedom to do great things, and inspires a relentless focus on the user in everything it does.

Speakers
avatar for Shahla Aly

Shahla Aly

Director, Global Customer Experience Google for Work, Google


Tuesday March 22, 2016 10:00am - 10:15am PDT
General Session Westin St. Francis